Delivery and Returns
Please note all orders are sent from the UK and all shipments are sent with Royal Mail.
Standard UK Delivery - estimated delivery time after dispatch 2 – 5 business days: £5. Free on orders over £100.
Special UK Tracked Delivery - estimated delivery time after dispatch 1 business day: £7.50
EU Tracked Delivery - estimated delivery time after dispatch 5 business days: £12
Rest of World / International Tracked Delivery - estimated delivery time after dispatch 8 business days: £15
All sales are final and non-returnable. If you would like to exchange a size please email us to see if it is possible depending on stock availability. If it is possible to exchange you will be liable to pay the postage to return the item and then postage for the new size to be sent to you. You can get in touch with us firstname.lastname@example.org
From 1st January 2021 on all orders being shipped to the EU the customer is liable for any additional fees which may include VAT, customs duties and a clearance/handling fee. This will vary from country to country.
Please note we also expect shipping delays to EU countries at the moment and delays in any returns from the EU reaching the UK.
Import duties and taxes are not included in the item price or shipping cost, these charges are your responsibility and will be collected from you by the courier upon delivery.
We advise that you research your package destination’s import duty, customs and local sales taxes as well and any rules and regulations for importing foreign goods and products prior to purchasing.
EU Shipping & Brexit
Please note that all goods are shipped from the UK who have now left the European Union. When ordering from the EU from 1st January 2021 you will now be liable for import duty, customs and local sales taxes as well and any rules and regulations for importing foreign goods and products prior to purchasing.
Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
The levels and thresholds of charges vary from country to country.
Sending as a gift?
There is no pricing information sent in the parcel, so you can order from our site and send direct to your loved ones!